Intuit Payroll Maintenance- Critical Notice

To contact us Click HERE


Intuit has announced the following about scheduledmaintenance regarding their Payroll products:
The Intuit Small Business Division, includingQuickBooks and QuickBooks Payroll product lines, will be performing asystem-wide upgrade starting on Thursday, May 24, 2012 at 6pm PT and ending onTuesday, May 29, 2012 at 5am PT. Our goal with this upgrade is toprovide you and your clients with a complete view into all of the Intuitproducts and services you use and improve your overall support experience bygetting you to the right team Customer Care team member quickly.As a result of this upgrade, some of the servicesyou receive today on the Intuit.com websites, as well as within your QuickBooksand/or QuickBooks Payroll products will be temporarily unavailable at varioustimes throughout the weekend.
Unavailable from May 25 8pm - May 26 2am

•       Creating direct deposit paychecks

Unavailable from May 24 6pm - May 29 5am

•          Activation of products alreadypurchased, Upgrade to different service level.
•                  Access to account information fromwithin your QuickBooks product.
•                 Online purchases at Intuit.com,QuickBooks.com, Payroll.com.

Unavailable from May 25 6pm - May 29 6am

•                 Payroll phone support*

Available all weekend

•   Processing payrolls that do NOT includedirect deposit checks.
•   Electronic filing and electronicpayments (efile and epay).
•   Self-help support at Payroll.com.

                                                      


                                                                                                      What does this meanto me?If you or your clients need to create direct depositpaychecks: QuickBooks Payroll will not process direct deposit checks dated forMonday, May 28, 2012 due to the Memorial Day holiday. In order for youremployees to receive their paychecks before Monday, May 28, you should changeyour paycheck date to Friday, May 25 and send your payroll by 5pm PT onWednesday, May 23. For more options and a detailed direct deposit schedule,click here.If you need to access your account information fromwithin QuickBooks, we encourage you to do so prior to May 24 or after May 29.You can access account information in QuickBooks by selecting Employees, thenselecting My Payroll Service, then Account/Billing Information.



Things to do beforeMay 24th:Download the latest tax table: version 21210. Go toEmployees and then select Get Payroll Updates. If you are not using tax tableversion 21210, click on the Update button and follow the download instructions.Print and share this email. Please share thisinformation with anyone else who has access to your QuickBooks or QuickBooksPayroll products. *Payroll phone support is available duringnormal operating hours: 6am-6pm PT, Monday through Friday. Payroll phonesupport is not available on weekends or bank holidays, including Memorial Day.

Make sure to markthese dates in your calendar so you can run your payroll before the blackoutdates. For questions and more information go to the maintenance website here.